Job Description

Innova Girls Academy Charter School is on a mission to help Rochester's girls see themselves as leaders and problem-solvers. A STEAM based school, all students will engage daily in culturally relevant project-based learning that builds confidence and a love of learning. Our school is designed with these 6 key elements in mind:

• STEAM Education for All

• Culturally Relevant Curriculum

• Equitable Supports for all Students

• Excellence in Teaching

• A Girl Scouts School

• An All-Girls Setting

Job Description

The School Receptionist is the first point of contact for students, parents, staff, and visitors. This role requires a friendly, professional, and organized individual who can manage a variety of administrative and housekeeping tasks efficiently. The receptionist will ensure smooth operations of the front office and contribute to creating a welcoming environment for the school community.

Key Responsibilities:

• Front Desk Operations:

  • Greet and assist all visitors, students, and staff with a friendly and professional demeanor.
  • Answer and direct phone calls, take messages, and respond to inquiries via phone and email.

• Visitor Management:

  • Maintain a secure and organized entry process by checking in visitors, verifying IDs, and issuing visitor badges as per school policies.
  • Monitor visitor access and maintain visitor logs for security.

• Administrative Support:

  • Assist with scheduling appointments, meetings, and events for the school administration.
  • Manage and distribute incoming and outgoing mail, packages, and important documents.
  • Provide clerical support to staff, including copying, filing, and organizing documents.

• Housekeeping and Cleanliness:

  • Conduct a daily check and cleaning of student bathrooms to ensure cleanliness and order.
  • Replenish bathroom supplies such as soap, paper towels, and toilet paper as needed.
  • Report any maintenance or sanitation issues to the appropriate staff for immediate attention.

• Student Assistance:

  • Assist students with inquiries, late passes, early dismissals, and other needs.
  • Maintain records for student attendance, tardiness, and early dismissals as needed.

• Communication:

  • Serve as a communication link between parents, students, staff, and administration.
  • Distribute notices, announcements, and general information to students and staff.

• Data Entry and Record Keeping:

  • Update and maintain school records, student information, and databases as required.
  • Maintain a neat and organized front office and ensure that materials and supplies are stocked.

• Emergency Support:

  • Support emergency procedures by following protocols and providing assistance in drills and real emergencies.
  • Act as a key point of contact in relaying messages quickly during emergencies.

Qualifications

• High school diploma or equivalent; additional education or training in office administration is a plus.
• Previous experience in a receptionist, administrative, or customer service role, preferably within an educational setting.
• Strong organizational and multitasking skills, with a high level of attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook) and general office equipment (phones, printers, copiers).
• Excellent verbal and written communication skills.
• Friendly, positive, and approachable demeanor.
• Ability to handle confidential information with integrity and professionalism.

Additional Information

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Opportunities for growth and advancement within the school.

Innova Girls Academy Charter School is an equal opportunity employer and is committed to fostering a diverse and inclusive environment. We encourage all qualified individuals to apply.

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