This job description is a summary of essential job functions necessary for the satisfactory performance of this position. Reasonable accommodation may be made to enable those with disabilities to perform the essential job functions. Job functions may vary by location.
General Summary
Provides friendly, efficient, and professional sales support to customers shopping at Southern States Cooperative, Inc. locations. Relies on product knowledge and training to assist customers with merchandise selection. Provides recommendations for additional products, services and/or equipment to meet overall project needs. Maintains effective merchandising of products and a safe and welcoming shopping environment.
Essential Job Functions -- complexity of essential job functions increases with grade level
Education: Requires a High School Diploma or General Education Degree (GED). Prefer additional college coursework or Associate's Degree in agriculture, plant science, animal science, or a related field.
Experience:
Requires a minimum of one (1) year of work experience in a retail sales environment providing high quality customer service. Prefer experience in agriculture, livestock / pet care, horticulture, or related industry. Previous Southern States work experience a plus.
Requirements -- complexity of requirements increases with grade level
Work Environment
Primarily performs essential job functions indoors in a climate controlled environment. Occasionally works outdoors and in the warehouse which is not climate controlled. May not be protected from weather conditions.
May be exposed to hazards including:
Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required.
Physical Activities & Requirements
Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Tools & Equipment
Hand held scanner, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets, merchandising diagrams and other tools and equipment as determined by specific location (such as point of sale terminal).
Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, functions and skills required for this job. Functions and requirements may change at any time with or without notice.
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